The Splendid Services at Brown Thomas
Written by We all know how fantastic Brown Thomas is for its array of exclusive and designer brands, but what about all the splendid services in-store?
Saint Laurent, Christian Louboutin, Céline, Tiffany’s, Louis Vuitton, Jo Malone. Yes, Brown Thomas has an excellent range of designer brands, many of which are exclusive to the luxury department store. But did you know about all of their customer services in-store?
Maria Tash
From Hollywood to Dubai and now to Dublin, Maria Tash is THE name in luxury jewellery. Maria Tash specialises in nose and ear jewellery and they are one of the only places in Dublin to get a real diamond nose piercing. Prices range from €20 to €75.
Brown Thomas are proud to be the only stockist, where appointments can be made at MariaTash.com. It is advised to book in advance as spaces are limited due to the popularity of Maria Tash!
Concierge Service
Over Christmas 2018, Brown Thomas launched their ‘bag drop and delivery‘ service for customers. If customers have bought something in Brown Thomas they can leave their bag in the store for the day, go for lunch or maybe a makeover in-store then collect their shopping later. And this can be done at any till point!
Brown Thomas also offers to deliver your purchases for a small fee (available to residents of Dublin only). Plus, if you’re staying in a local DublinTown hotel, they will deliver your shopping completely free of charge!
Tax Free Shopping
Tax free shopping or ‘city cash’ is a new service that Brown Thomas offers on Level 3 of their Dublin store. Customers visiting Ireland can receive their VAT refund in-store instead of waiting until they leave to go home. For full terms & conditions, please visit https://premiertaxfree.com/faqs.
Personal Shopping
Experience a luxurious, relaxing space that is exclusively yours, while the Brown Thomas team of expert personal shoppers bring their store to you. Whatever your needs or your personal style, their dedicated team have the fashion knowledge, style expertise and in particular, the time, to find you the perfect solution.
If you’re looking for a personal or private shopping experience then contact the Brown Thomas personal shopping team. They offer VIP services for absolutely anyone with no minimum spend required. You can contact the personal shopping team directly at any time of day at personalshopping@brownthomas.ie. You can also let them know if you, someone in your group or your client needs more specific/unusual assistance.
Alternatively you can use the newly launched service on the Brown Thomas website that lets you live-chat with a personal shopper. Here you can directly contact any member of the team that is online at the time.
Beauty Style Team
In addition to the Brown Thomas personal shopping team we also have our beauty style team. Consisting of Elena Costello and Aidan Corcoran, the talented in-store makeup and skincare team have expertise in over 30 luxury beauty brands stocked at Brown Thomas. Aidan and Elena can be contacted at beautystyleteam@brownthomas.ie.
There are so many great services available to Brown Thomas customers, if you have any questions just ask their friendly doormen or security staff, or any counter managers.
